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Executive and professional training
305 Glenwood Road, Faerie Glen, Pretoria, South Africa
069 221 6943
info@isptrainings.co.za
Leading Press Office Management Teams
Communications and Public Relations|3 days|Classroom or live online
This programme is for the person accountable for the work rather than the person doing it. It covers spokesperson training and reputation measurement from the position of someone who must review, approve and answer for the output. Managers carry this because internal communication failures surface later as engagement and retention problems, and the accountability does not delegate cleanly. Delegates leave able to work confidently with interview technique, communication auditing and issues management in their own organisation.
What delegates leave able to do
- Spot where interview technique is failing before it becomes a finding, measured against recognised crisis communication protocols
- Review communication auditing and say plainly whether it is working
- Explain issues management to someone who does not do the work
- Put brand positioning on a footing they can defend to a reviewer
What the course covers
- Spokesperson training
- Reputation measurement
- Interview technique
- Communication auditing
- Issues management
- Brand positioning
- Internal communication
Who should attend
- public relations practitioners
- stakeholder relations officers
- communications managers
- corporate affairs managers
- marketing managers
Fees
| South Africa | R13 000 |
| Elsewhere in Africa and the Gulf | USD 1 500 |
| Live online | USD 900 |
Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.
Scheduled dates
| 5 to 7 Oct 2026 | Gaborone | USD 1 500 |
| 2 to 4 Nov 2026 | Kigali | USD 1 500 |
| 11 to 13 Jan 2027 | Online | USD 900 |
| 8 to 10 Feb 2027 | Windhoek | USD 1 500 |
| 22 to 24 Mar 2027 | Accra | USD 1 500 |
| 26 to 28 Apr 2027 | Dar es Salaam | USD 1 500 |
| 24 to 26 May 2027 | Kampala | USD 1 500 |
| 5 to 7 Jul 2027 | Pretoria | R13 000 |
| 9 to 11 Aug 2027 | Durban | R13 000 |
| 13 to 15 Sep 2027 | Dubai | USD 1 500 |
| 18 to 20 Oct 2027 | Johannesburg | R13 000 |
| 22 to 24 Nov 2027 | Online | USD 900 |
Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.
How to book
Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.
Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)