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Executive and professional training
305 Glenwood Road, Faerie Glen, Pretoria, South Africa
069 221 6943
info@isptrainings.co.za
Leading Root Cause Analysis Teams
Laboratory and Quality Management|3 days|Classroom or live online
This programme is for the person accountable for the work rather than the person doing it. It covers non-conformance management and laboratory design from the position of someone who must review, approve and answer for the output. Managers carry this because quality managers are often appointed from the bench without management training, and the accountability does not delegate cleanly. Delegates leave able to work confidently with quality management systems, corrective and preventive action and technical record keeping in their own organisation.
What delegates leave able to do
- Review quality management systems and say plainly whether it is working, measured against good laboratory practice
- Improve corrective and preventive action within their own organisation
- Take ownership of technical record keeping rather than escalating it
- Bring equipment calibration into line with current good practice
What the course covers
- Non-conformance management
- Laboratory design
- Quality management systems
- Corrective and preventive action
- Technical record keeping
- Equipment calibration
- Supplier qualification
Who should attend
- quality assurance officers
- analytical chemists
- laboratory supervisors
- quality managers
- technical signatories
Fees
| South Africa | R13 000 |
| Elsewhere in Africa and the Gulf | USD 1 500 |
| Live online | USD 900 |
Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.
Scheduled dates
| 12 to 14 Oct 2026 | Durban | R13 000 |
| 9 to 11 Nov 2026 | Johannesburg | R13 000 |
| 11 to 13 Jan 2027 | Online | USD 900 |
| 22 to 24 Feb 2027 | Johannesburg | R13 000 |
| 29 to 31 Mar 2027 | Johannesburg | R13 000 |
| 3 to 5 May 2027 | Online | USD 900 |
| 14 to 16 Jun 2027 | Pretoria | R13 000 |
| 19 to 21 Jul 2027 | Online | USD 900 |
| 23 to 25 Aug 2027 | Nairobi | USD 1 500 |
| 4 to 6 Oct 2027 | Johannesburg | R13 000 |
| 22 to 24 Nov 2027 | Online | USD 900 |
Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.
How to book
Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.
Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)