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ISP TrainingsInnovative Special Projects

Leading Root Cause Analysis Teams

3 days|Delivered on request

This programme is for the person accountable for the work rather than the person doing it. It covers non-conformance management and laboratory design from the position of someone who must review, approve and answer for the output. Managers carry this because quality managers are often appointed from the bench without management training, and the accountability does not delegate cleanly. Delegates leave able to work confidently with quality management systems, corrective and preventive action and technical record keeping in their own organisation.

What delegates leave able to do

  • Review quality management systems and say plainly whether it is working, measured against good laboratory practice
  • Improve corrective and preventive action within their own organisation
  • Take ownership of technical record keeping rather than escalating it
  • Bring equipment calibration into line with current good practice

What the course covers

  • Non-conformance management
  • Laboratory design
  • Quality management systems
  • Corrective and preventive action
  • Technical record keeping
  • Equipment calibration
  • Supplier qualification

Who should attend

  • quality assurance officers
  • analytical chemists
  • laboratory supervisors
  • quality managers
  • technical signatories
A gloved hand holding a laboratory beaker beside analytical equipment

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