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Executive and professional training
305 Glenwood Road, Faerie Glen, Pretoria, South Africa
069 221 6943
info@isptrainings.co.za
Leading Service Level Agreements Teams
Legal, Contracts and Governance|3 days|Classroom or live online
This programme is for the person accountable for the work rather than the person doing it. It covers data protection under POPIA and intellectual property from the position of someone who must review, approve and answer for the output. Managers carry this because regulators have moved from guidance to enforcement across several sectors, and the accountability does not delegate cleanly. Delegates leave able to work confidently with dispute resolution, cross-border contracting and regulatory compliance in their own organisation.
What delegates leave able to do
- Review dispute resolution and say plainly whether it is working, measured against the Companies Act
- Take ownership of cross-border contracting rather than escalating it
- Bring regulatory compliance into line with current good practice
- Put liability and indemnity on a footing they can defend to a reviewer
What the course covers
- Data protection under POPIA
- Intellectual property
- Dispute resolution
- Cross-border contracting
- Regulatory compliance
- Liability and indemnity
- Company secretarial practice
Who should attend
- legal advisors
- governance practitioners
- company secretaries
- in-house counsel
- commercial managers who sign contracts
Fees
| South Africa | R13 000 |
| Elsewhere in Africa and the Gulf | USD 1 500 |
| Live online | USD 900 |
Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.
Scheduled dates
| 12 to 14 Oct 2026 | Dubai | USD 1 500 |
| 23 to 25 Nov 2026 | Kigali | USD 1 500 |
| 25 to 27 Jan 2027 | Pretoria | R13 000 |
| 8 to 10 Mar 2027 | Online | USD 900 |
| 26 to 28 Apr 2027 | Pretoria | R13 000 |
| 7 to 9 Jun 2027 | Cape Town | R13 000 |
| 19 to 21 Jul 2027 | Online | USD 900 |
| 30 Aug to 1 Sep 2027 | Pretoria | R13 000 |
| 11 to 13 Oct 2027 | Cape Town | R13 000 |
| 15 to 17 Nov 2027 | Lagos | USD 1 500 |
Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.
How to book
Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.
Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)