Leading Service Level Agreements Teams
3 days|Delivered on request
This programme is for the person accountable for the work rather than the person doing it. It covers data protection under POPIA and intellectual property from the position of someone who must review, approve and answer for the output. Managers carry this because regulators have moved from guidance to enforcement across several sectors, and the accountability does not delegate cleanly. Delegates leave able to work confidently with dispute resolution, cross-border contracting and regulatory compliance in their own organisation.
What delegates leave able to do
- Review dispute resolution and say plainly whether it is working, measured against the Companies Act
- Take ownership of cross-border contracting rather than escalating it
- Bring regulatory compliance into line with current good practice
- Put liability and indemnity on a footing they can defend to a reviewer
What the course covers
- Data protection under POPIA
- Intellectual property
- Dispute resolution
- Cross-border contracting
- Regulatory compliance
- Liability and indemnity
- Company secretarial practice
Who should attend
- legal advisors
- governance practitioners
- company secretaries
- in-house counsel
- commercial managers who sign contracts
