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Executive and professional training
305 Glenwood Road, Faerie Glen, Pretoria, South Africa
069 221 6943
info@isptrainings.co.za
Managing Community Relations
Communications and Public Relations|3 days|Classroom or live online
This programme is for the person accountable for the work rather than the person doing it. It covers community engagement and reputation measurement from the position of someone who must review, approve and answer for the output. Managers carry this because an organisation's reputation is now formed faster than its communications function can respond, and the accountability does not delegate cleanly. Delegates leave able to work confidently with message development, media relations and investor communication in their own organisation.
What delegates leave able to do
- Make a decision about message development without waiting for a specialist, measured against recognised crisis communication protocols
- Explain media relations to someone who does not do the work
- Take ownership of investor communication rather than escalating it
- Spot where content planning is failing before it becomes a finding
What the course covers
- Community engagement
- Reputation measurement
- Message development
- Media relations
- Investor communication
- Content planning
- Interview technique
Who should attend
- executives who face media
- stakeholder relations officers
- marketing managers
- communications managers
- corporate affairs managers
Fees
| South Africa | R13 000 |
| Elsewhere in Africa and the Gulf | USD 1 500 |
| Live online | USD 900 |
Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.
Scheduled dates
| 23 to 25 Nov 2026 | Dubai | USD 1 500 |
| 4 to 6 Jan 2027 | Harare | USD 1 500 |
| 22 to 24 Feb 2027 | Windhoek | USD 1 500 |
| 12 to 14 Apr 2027 | Dar es Salaam | USD 1 500 |
| 17 to 19 May 2027 | Durban | R13 000 |
| 28 to 30 Jun 2027 | Pretoria | R13 000 |
| 26 to 28 Jul 2027 | Cape Town | R13 000 |
| 13 to 15 Sep 2027 | Pretoria | R13 000 |
| 25 to 27 Oct 2027 | Pretoria | R13 000 |
| 29 Nov to 1 Dec 2027 | Johannesburg | R13 000 |
Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.
How to book
Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.
Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)