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Executive and professional training
305 Glenwood Road, Faerie Glen, Pretoria, South Africa
069 221 6943
info@isptrainings.co.za
Managing Crisis Communication
Communications and Public Relations|3 days|Classroom or live online
This programme is for the person accountable for the work rather than the person doing it. It covers crisis communication and speech writing from the position of someone who must review, approve and answer for the output. Managers carry this because internal communication failures surface later as engagement and retention problems, and the accountability does not delegate cleanly. Delegates leave able to work confidently with social media strategy, content planning and press release writing in their own organisation.
What delegates leave able to do
- Explain social media strategy to someone who does not do the work, measured against recognised crisis communication protocols
- Spot where content planning is failing before it becomes a finding
- Put press release writing on a footing they can defend to a reviewer
- Make a decision about spokesperson training without waiting for a specialist
What the course covers
- Crisis communication
- Speech writing
- Social media strategy
- Content planning
- Press release writing
- Spokesperson training
- Media relations
Who should attend
- executives who face media
- spokespeople and media contacts
- corporate affairs managers
- stakeholder relations officers
- public relations practitioners
Fees
| South Africa | R13 000 |
| Elsewhere in Africa and the Gulf | USD 1 500 |
| Live online | USD 900 |
Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.
Scheduled dates
| 9 to 11 Nov 2026 | Pretoria | R13 000 |
| 18 to 20 Jan 2027 | Durban | R13 000 |
| 15 to 17 Feb 2027 | Durban | R13 000 |
| 22 to 24 Mar 2027 | Pretoria | R13 000 |
| 19 to 21 Apr 2027 | Online | USD 900 |
| 7 to 9 Jun 2027 | Pretoria | R13 000 |
| 12 to 14 Jul 2027 | Johannesburg | R13 000 |
| 23 to 25 Aug 2027 | Pretoria | R13 000 |
| 20 to 22 Sep 2027 | Nairobi | USD 1 500 |
| 18 to 20 Oct 2027 | Johannesburg | R13 000 |
Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.
How to book
Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.
Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)