Non Conformance Management Auditing and Assurance

Laboratory and Quality Management|3 days|Classroom or live online

This programme is written from the assurance side. Delegates learn to test whether root cause analysis and document control are working as claimed, and how to evidence the conclusion. Assurance work is under scrutiny because an accreditation finding can stop a laboratory trading in a way no other quality failure does. Delegates leave able to work confidently with supplier qualification, corrective and preventive action and internal auditing in their own organisation.

What delegates leave able to do

Take ownership of supplier qualification rather than escalating it, measured against ISO 17025
Spot where corrective and preventive action is failing before it becomes a finding
Bring internal auditing into line with current good practice
Make a decision about measurement uncertainty without waiting for a specialist

What the course covers

Root cause analysis
Document control
Supplier qualification
Corrective and preventive action
Internal auditing
Measurement uncertainty
Quality management systems

Who should attend

laboratory managers
quality managers
quality assurance officers
internal auditors in laboratories
laboratory supervisors

Fees

South Africa	R13 000
Elsewhere in Africa and the Gulf	USD 1 500
Live online	USD 900

Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

9 to 11 Nov 2026	Johannesburg	R13 000
25 to 27 Jan 2027	Lusaka	USD 1 500
8 to 10 Mar 2027	Cairo	USD 1 500
12 to 14 Apr 2027	Pretoria	R13 000
24 to 26 May 2027	Cape Town	R13 000
21 to 23 Jun 2027	Nairobi	USD 1 500
19 to 21 Jul 2027	Port Louis	USD 1 500
23 to 25 Aug 2027	Johannesburg	R13 000
11 to 13 Oct 2027	Lusaka	USD 1 500
8 to 10 Nov 2027	Dubai	USD 1 500

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)