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Executive and professional training
305 Glenwood Road, Faerie Glen, Pretoria, South Africa
069 221 6943
info@isptrainings.co.za
Non Conformance Management: Tools and Techniques
Laboratory and Quality Management|3 days|Classroom or live online
This is a hands-on programme. Delegates spend most of the time working through supplier qualification and quality management systems on live scenarios rather than listening to theory about them. The practical emphasis is deliberate: quality managers are often appointed from the bench without management training, and reading about the method has repeatedly proved insufficient. Delegates leave able to work confidently with laboratory design, accreditation preparation and reagent management in their own organisation.
What delegates leave able to do
- Review laboratory design and say plainly whether it is working, measured against ISO 9001
- Make a decision about accreditation preparation without waiting for a specialist
- Put reagent management on a footing they can defend to a reviewer
- Explain sample handling and chain of custody to someone who does not do the work
What the course covers
- Supplier qualification
- Quality management systems
- Laboratory design
- Accreditation preparation
- Reagent management
- Sample handling and chain of custody
- Laboratory safety
Who should attend
- internal auditors in laboratories
- laboratory technicians
- quality assurance officers
Fees
| South Africa | R13 000 |
| Elsewhere in Africa and the Gulf | USD 1 500 |
| Live online | USD 900 |
Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.
Scheduled dates
| 30 Nov to 2 Dec 2026 | Nairobi | USD 1 500 |
| 11 to 13 Jan 2027 | Port Louis | USD 1 500 |
| 8 to 10 Feb 2027 | Online | USD 900 |
| 29 to 31 Mar 2027 | Pretoria | R13 000 |
| 26 to 28 Apr 2027 | Dubai | USD 1 500 |
| 31 May to 2 Jun 2027 | Cape Town | R13 000 |
| 12 to 14 Jul 2027 | Cape Town | R13 000 |
| 16 to 18 Aug 2027 | Cape Town | R13 000 |
| 20 to 22 Sep 2027 | Online | USD 900 |
| 1 to 3 Nov 2027 | Pretoria | R13 000 |
Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.
How to book
Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.
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