Performance Management for Non-Specialists

Human Resources|2 days|Classroom or live online

Performance Management for Non-Specialists is built for delegates who need to be useful in this area quickly. It starts at first principles and works through remuneration and benefits and grievance handling without assuming prior specialist training. The programme exists because workforce planning has moved from an administrative task to a board level concern, and because capability in this area is usually built on the job with no structure behind it. Delegates leave able to work confidently with disciplinary procedure, psychometric assessment and organisational design in their own organisation.

What delegates leave able to do

Take ownership of disciplinary procedure rather than escalating it, measured against the Skills Development Act
Explain psychometric assessment to someone who does not do the work
Spot where organisational design is failing before it becomes a finding
Review workforce planning and say plainly whether it is working

What the course covers

Remuneration and benefits
Grievance handling
Disciplinary procedure
Psychometric assessment
Organisational design
Workforce planning
Onboarding design

Who should attend

talent acquisition specialists
employee relations practitioners
HR managers
organisational development consultants

Fees

South Africa	R10 000
Elsewhere in Africa and the Gulf	USD 1 100
Live online	USD 900

Per delegate, for the full 2 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

9 to 10 Nov 2026	Johannesburg	R10 000
4 to 5 Jan 2027	Johannesburg	R10 000
8 to 9 Feb 2027	Nairobi	USD 1 100
15 to 16 Mar 2027	Gaborone	USD 1 100
26 to 27 Apr 2027	Cape Town	R10 000
7 to 8 Jun 2027	Nairobi	USD 1 100
19 to 20 Jul 2027	Dubai	USD 1 100
23 to 24 Aug 2027	Cairo	USD 1 100
27 to 28 Sep 2027	Durban	R10 000
8 to 9 Nov 2027	Durban	R10 000

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)