Performance Management in Government for Non-Specialists
2 days|Delivered on request
Performance Management in Government for Non-Specialists is built for delegates who need to be useful in this area quickly. It starts at first principles and works through records management and asset management without assuming prior specialist training. The programme exists because audit outcomes have become the dominant measure of municipal performance, and because capability in this area is usually built on the job with no structure behind it. Delegates leave able to work confidently with consequence management, integrated development planning and revenue management in their own organisation.
What delegates leave able to do
- Put consequence management on a footing they can defend to a reviewer, measured against the Municipal Systems Act
- Explain integrated development planning to someone who does not do the work
- Review revenue management and say plainly whether it is working
- Make a decision about service delivery planning without waiting for a specialist
What the course covers
- Records management
- Asset management
- Consequence management
- Integrated development planning
- Revenue management
- Service delivery planning
- Irregular expenditure
Who should attend
- councillors and committee members
- performance management officers
- supply chain practitioners in government
- departmental heads
