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Executive and professional training
305 Glenwood Road, Faerie Glen, Pretoria, South Africa
069 221 6943
info@isptrainings.co.za
Practical Quality Management Systems
Laboratory and Quality Management|3 days|Classroom or live online
This is a hands-on programme. Delegates spend most of the time working through internal auditing and method validation on live scenarios rather than listening to theory about them. The practical emphasis is deliberate: quality managers are often appointed from the bench without management training, and reading about the method has repeatedly proved insufficient. Delegates leave able to work confidently with non-conformance management, laboratory design and measurement uncertainty in their own organisation.
What delegates leave able to do
- Take ownership of non-conformance management rather than escalating it, measured against ISO 9001
- Spot where laboratory design is failing before it becomes a finding
- Improve measurement uncertainty within their own organisation
- Review document control and say plainly whether it is working
What the course covers
- Internal auditing
- Method validation
- Non-conformance management
- Laboratory design
- Measurement uncertainty
- Document control
- Corrective and preventive action
Who should attend
- internal auditors in laboratories
- quality managers
- quality assurance officers
Fees
| South Africa | R13 000 |
| Elsewhere in Africa and the Gulf | USD 1 500 |
| Live online | USD 900 |
Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.
Scheduled dates
| 2 to 4 Nov 2026 | Cape Town | R13 000 |
| 18 to 20 Jan 2027 | Pretoria | R13 000 |
| 22 to 24 Feb 2027 | Cape Town | R13 000 |
| 5 to 7 Apr 2027 | Port Louis | USD 1 500 |
| 10 to 12 May 2027 | Nairobi | USD 1 500 |
| 21 to 23 Jun 2027 | Gaborone | USD 1 500 |
| 19 to 21 Jul 2027 | Kigali | USD 1 500 |
| 23 to 25 Aug 2027 | Pretoria | R13 000 |
| 27 to 29 Sep 2027 | Durban | R13 000 |
| 1 to 3 Nov 2027 | Accra | USD 1 500 |
Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.
How to book
Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.
Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)