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Executive and professional training
305 Glenwood Road, Faerie Glen, Pretoria, South Africa
069 221 6943
info@isptrainings.co.za
Practical Service Delivery Planning
Public Sector and Municipal Management|3 days|Classroom or live online
This is a hands-on programme. Delegates spend most of the time working through municipal budgeting and performance management in government on live scenarios rather than listening to theory about them. The practical emphasis is deliberate: officials are held personally accountable under legislation many have never been trained on, and reading about the method has repeatedly proved insufficient. Delegates leave able to work confidently with ethics in the public service, council procedure and intergovernmental relations in their own organisation.
What delegates leave able to do
- Spot where ethics in the public service is failing before it becomes a finding, measured against the PFMA
- Take ownership of council procedure rather than escalating it
- Improve intergovernmental relations within their own organisation
- Put supply chain compliance in government on a footing they can defend to a reviewer
What the course covers
- Municipal budgeting
- Performance management in government
- Ethics in the public service
- Council procedure
- Intergovernmental relations
- Supply chain compliance in government
- Integrated development planning
Who should attend
- departmental heads
- internal auditors in the public sector
- supply chain practitioners in government
Fees
| South Africa | R13 000 |
| Elsewhere in Africa and the Gulf | USD 1 500 |
| Live online | USD 900 |
Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.
Scheduled dates
| 23 to 25 Nov 2026 | Cape Town | R13 000 |
| 4 to 6 Jan 2027 | Pretoria | R13 000 |
| 8 to 10 Feb 2027 | Cairo | USD 1 500 |
| 15 to 17 Mar 2027 | Cape Town | R13 000 |
| 3 to 5 May 2027 | Pretoria | R13 000 |
| 7 to 9 Jun 2027 | Pretoria | R13 000 |
| 26 to 28 Jul 2027 | Windhoek | USD 1 500 |
| 23 to 25 Aug 2027 | Nairobi | USD 1 500 |
| 4 to 6 Oct 2027 | Cape Town | R13 000 |
| 22 to 24 Nov 2027 | Accra | USD 1 500 |
Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.
How to book
Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.
Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)