Practical Service Level Agreements
3 days|Delivered on request
This is a hands-on programme. Delegates spend most of the time working through intellectual property and dispute resolution on live scenarios rather than listening to theory about them. The practical emphasis is deliberate: contract value leaks quietly through weak administration rather than through litigation, and reading about the method has repeatedly proved insufficient. Delegates leave able to work confidently with data protection under POPIA, company secretarial practice and regulatory compliance in their own organisation.
What delegates leave able to do
- Make a decision about data protection under POPIA without waiting for a specialist, measured against the Companies Act
- Take ownership of company secretarial practice rather than escalating it
- Spot where regulatory compliance is failing before it becomes a finding
- Improve legal risk assessment within their own organisation
What the course covers
- Intellectual property
- Dispute resolution
- Data protection under POPIA
- Company secretarial practice
- Regulatory compliance
- Legal risk assessment
- Contract drafting
Who should attend
- compliance officers
- board secretaries
- commercial managers who sign contracts
