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ISP TrainingsInnovative Special Projects

Public Participation Reporting and Analytics

3 days|Delivered on request

Public Participation Reporting and Analytics focuses on the measurement layer: what to count, what it means and how to present it. Delegates work through service delivery planning and records management and the reporting built on top of them. The reporting layer matters because audit outcomes have become the dominant measure of municipal performance. Delegates leave able to work confidently with ethics in the public service, revenue management and municipal budgeting in their own organisation.

What delegates leave able to do

  • Make a decision about ethics in the public service without waiting for a specialist, measured against the PFMA
  • Bring revenue management into line with current good practice
  • Improve municipal budgeting within their own organisation
  • Spot where intergovernmental relations is failing before it becomes a finding

What the course covers

  • Service delivery planning
  • Records management
  • Ethics in the public service
  • Revenue management
  • Municipal budgeting
  • Intergovernmental relations
  • Supply chain compliance in government

Who should attend

  • municipal managers
  • internal auditors in the public sector
  • public entity board members
  • supply chain practitioners in government
A long committee table with delegates seated on both sides

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