Quality Management Systems for Non-Specialists

Laboratory and Quality Management|2 days|Classroom or live online

Quality Management Systems for Non-Specialists is built for delegates who need to be useful in this area quickly. It starts at first principles and works through technical record keeping and measurement uncertainty without assuming prior specialist training. The programme exists because quality managers are often appointed from the bench without management training, and because capability in this area is usually built on the job with no structure behind it. Delegates leave able to work confidently with corrective and preventive action, non-conformance management and reagent management in their own organisation.

What delegates leave able to do

Spot where corrective and preventive action is failing before it becomes a finding, measured against SANAS accreditation requirements
Make a decision about non-conformance management without waiting for a specialist
Explain reagent management to someone who does not do the work
Put accreditation preparation on a footing they can defend to a reviewer

What the course covers

Technical record keeping
Measurement uncertainty
Corrective and preventive action
Non-conformance management
Reagent management
Accreditation preparation
Document control

Who should attend

laboratory managers
laboratory supervisors
technical signatories
internal auditors in laboratories

Fees

South Africa	R10 000
Elsewhere in Africa and the Gulf	USD 1 100
Live online	USD 900

Per delegate, for the full 2 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

12 to 13 Oct 2026	Pretoria	R10 000
16 to 17 Nov 2026	Johannesburg	R10 000
25 to 26 Jan 2027	Pretoria	R10 000
8 to 9 Mar 2027	Durban	R10 000
26 to 27 Apr 2027	Cape Town	R10 000
31 May to 1 Jun 2027	Kigali	USD 1 100
12 to 13 Jul 2027	Cape Town	R10 000
23 to 24 Aug 2027	Johannesburg	R10 000
20 to 21 Sep 2027	Durban	R10 000
1 to 2 Nov 2027	Johannesburg	R10 000
29 to 30 Nov 2027	Nairobi	USD 1 100

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

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