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Executive and professional training
305 Glenwood Road, Faerie Glen, Pretoria, South Africa
069 221 6943
info@isptrainings.co.za
Quality Management Systems Reporting and Analytics
Laboratory and Quality Management|3 days|Classroom or live online
Quality Management Systems Reporting and Analytics focuses on the measurement layer: what to count, what it means and how to present it. Delegates work through reagent management and corrective and preventive action and the reporting built on top of them. The reporting layer matters because an accreditation finding can stop a laboratory trading in a way no other quality failure does. Delegates leave able to work confidently with internal auditing, supplier qualification and non-conformance management in their own organisation.
What delegates leave able to do
- Take ownership of internal auditing rather than escalating it, measured against SANAS accreditation requirements
- Improve supplier qualification within their own organisation
- Bring non-conformance management into line with current good practice
- Make a decision about sample handling and chain of custody without waiting for a specialist
What the course covers
- Reagent management
- Corrective and preventive action
- Internal auditing
- Supplier qualification
- Non-conformance management
- Sample handling and chain of custody
- Quality management systems
Who should attend
- laboratory supervisors
- laboratory technicians
- laboratory managers
- analytical chemists
Fees
| South Africa | R13 000 |
| Elsewhere in Africa and the Gulf | USD 1 500 |
| Live online | USD 900 |
Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.
Scheduled dates
| 16 to 18 Nov 2026 | Durban | R13 000 |
| 18 to 20 Jan 2027 | Pretoria | R13 000 |
| 22 to 24 Feb 2027 | Kigali | USD 1 500 |
| 22 to 24 Mar 2027 | Nairobi | USD 1 500 |
| 3 to 5 May 2027 | Durban | R13 000 |
| 7 to 9 Jun 2027 | Nairobi | USD 1 500 |
| 26 to 28 Jul 2027 | Durban | R13 000 |
| 6 to 8 Sep 2027 | Nairobi | USD 1 500 |
| 25 to 27 Oct 2027 | Cape Town | R13 000 |
Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.
How to book
Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.
Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)