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069 221 6943

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Innovative Special Projects

Executive and professional training

305 Glenwood Road, Faerie Glen, Pretoria, South Africa

069 221 6943

info@isptrainings.co.za

Quality Management Systems: Tools and Techniques

Laboratory and Quality Management|3 days|Classroom or live online

This is a hands-on programme. Delegates spend most of the time working through data integrity and laboratory design on live scenarios rather than listening to theory about them. The practical emphasis is deliberate: an accreditation finding can stop a laboratory trading in a way no other quality failure does, and reading about the method has repeatedly proved insufficient. Delegates leave able to work confidently with supplier qualification, root cause analysis and quality management systems in their own organisation.

What delegates leave able to do

  • Take ownership of supplier qualification rather than escalating it, measured against ISO 9001
  • Spot where root cause analysis is failing before it becomes a finding
  • Put quality management systems on a footing they can defend to a reviewer
  • Explain technical record keeping to someone who does not do the work

What the course covers

  • Data integrity
  • Laboratory design
  • Supplier qualification
  • Root cause analysis
  • Quality management systems
  • Technical record keeping
  • Method validation

Who should attend

  • technical signatories
  • quality assurance officers
  • internal auditors in laboratories

Fees

South AfricaR13 000
Elsewhere in Africa and the GulfUSD 1 500
Live onlineUSD 900

Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

19 to 21 Oct 2026CairoUSD 1 500
16 to 18 Nov 2026PretoriaR13 000
18 to 20 Jan 2027AccraUSD 1 500
15 to 17 Feb 2027CairoUSD 1 500
22 to 24 Mar 2027OnlineUSD 900
26 to 28 Apr 2027PretoriaR13 000
31 May to 2 Jun 2027DurbanR13 000
28 to 30 Jun 2027OnlineUSD 900
2 to 4 Aug 2027OnlineUSD 900
13 to 15 Sep 2027PretoriaR13 000
25 to 27 Oct 2027GaboroneUSD 1 500
29 Nov to 1 Dec 2027JohannesburgR13 000

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)