Records Management Masterclass

Public Sector and Municipal Management|5 days|Classroom or live online

This advanced programme assumes delegates already work in the field. It goes past the basics into ethics in the public service, municipal budgeting and the judgement calls that sit outside the Batho Pele principles. At this level the constraint is rarely knowledge. It is judgement under pressure, which matters because service delivery failures usually trace back to planning rather than to budget. Delegates leave able to work confidently with service delivery planning, public participation and annual reporting in their own organisation.

What delegates leave able to do

Make a decision about service delivery planning without waiting for a specialist, measured against the Batho Pele principles
Bring public participation into line with current good practice
Take ownership of annual reporting rather than escalating it
Explain council procedure to someone who does not do the work

What the course covers

Ethics in the public service
Municipal budgeting
Service delivery planning
Public participation
Annual reporting
Council procedure
Consequence management

Who should attend

public entity board members
municipal managers
supply chain practitioners in government
councillors and committee members
internal auditors in the public sector

Fees

South Africa	R18 000
Elsewhere in Africa and the Gulf	USD 1 800
Live online	USD 900

Per delegate, for the full 5 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

19 to 23 Oct 2026	Nairobi	USD 1 800
23 to 27 Nov 2026	Johannesburg	R18 000
1 to 5 Feb 2027	Pretoria	R18 000
15 to 19 Mar 2027	Cape Town	R18 000
19 to 23 Apr 2027	Johannesburg	R18 000
17 to 21 May 2027	Durban	R18 000
28 Jun to 2 Jul 2027	Online	USD 900
26 to 30 Jul 2027	Cairo	USD 1 800
13 to 17 Sep 2027	Nairobi	USD 1 800
18 to 22 Oct 2027	Johannesburg	R18 000
22 to 26 Nov 2027	Online	USD 900

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)