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Innovative Special Projects

Executive and professional training

305 Glenwood Road, Faerie Glen, Pretoria, South Africa

069 221 6943

info@isptrainings.co.za

Reputation Management in the Public Sector

Communications and Public Relations|3 days|Classroom or live online

Reputation Management in the Public Sector takes the discipline and works it through the constraints of this operating context, including issues management, internal communication and the compliance obligations that come with it. The sector framing is necessary because spokespeople are frequently appointed without ever having been trained, and generic training rarely survives contact with the local rules. Delegates leave able to work confidently with reputation measurement, content planning and interview technique in their own organisation.

What delegates leave able to do

  • Explain reputation measurement to someone who does not do the work, measured against recognised crisis communication protocols
  • Make a decision about content planning without waiting for a specialist
  • Improve interview technique within their own organisation
  • Bring community engagement into line with current good practice

What the course covers

  • Issues management
  • Internal communication
  • Reputation measurement
  • Content planning
  • Interview technique
  • Community engagement
  • Spokesperson training

Who should attend

  • executives who face media
  • marketing managers
  • communications managers
  • spokespeople and media contacts

Fees

South AfricaR13 000
Elsewhere in Africa and the GulfUSD 1 500
Live onlineUSD 900

Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

26 to 28 Oct 2026Cape TownR13 000
18 to 20 Jan 2027OnlineUSD 900
15 to 17 Feb 2027JohannesburgR13 000
5 to 7 Apr 2027NairobiUSD 1 500
10 to 12 May 2027Cape TownR13 000
7 to 9 Jun 2027LagosUSD 1 500
12 to 14 Jul 2027OnlineUSD 900
16 to 18 Aug 2027WindhoekUSD 1 500
20 to 22 Sep 2027JohannesburgR13 000
1 to 3 Nov 2027JohannesburgR13 000

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)