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Innovative Special Projects

Executive and professional training

305 Glenwood Road, Faerie Glen, Pretoria, South Africa

069 221 6943

info@isptrainings.co.za

Reputation Management Reporting and Analytics

Communications and Public Relations|3 days|Classroom or live online

Reputation Management Reporting and Analytics focuses on the measurement layer: what to count, what it means and how to present it. Delegates work through campaign planning and internal communication and the reporting built on top of them. The reporting layer matters because internal communication failures surface later as engagement and retention problems. Delegates leave able to work confidently with crisis communication, press release writing and reputation measurement in their own organisation.

What delegates leave able to do

  • Review crisis communication and say plainly whether it is working, measured against recognised crisis communication protocols
  • Make a decision about press release writing without waiting for a specialist
  • Bring reputation measurement into line with current good practice
  • Spot where brand positioning is failing before it becomes a finding

What the course covers

  • Campaign planning
  • Internal communication
  • Crisis communication
  • Press release writing
  • Reputation measurement
  • Brand positioning
  • Social media strategy

Who should attend

  • communications managers
  • internal communication specialists
  • public relations practitioners
  • corporate affairs managers

Fees

South AfricaR13 000
Elsewhere in Africa and the GulfUSD 1 500
Live onlineUSD 900

Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

19 to 21 Oct 2026OnlineUSD 900
23 to 25 Nov 2026DurbanR13 000
4 to 6 Jan 2027Cape TownR13 000
15 to 17 Feb 2027OnlineUSD 900
22 to 24 Mar 2027OnlineUSD 900
10 to 12 May 2027OnlineUSD 900
21 to 23 Jun 2027Cape TownR13 000
26 to 28 Jul 2027PretoriaR13 000
6 to 8 Sep 2027DurbanR13 000
18 to 20 Oct 2027KigaliUSD 1 500
22 to 24 Nov 2027Cape TownR13 000

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)