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Innovative Special Projects

Executive and professional training

305 Glenwood Road, Faerie Glen, Pretoria, South Africa

069 221 6943

info@isptrainings.co.za

Reputation Management: Tools and Techniques

Communications and Public Relations|3 days|Classroom or live online

This is a hands-on programme. Delegates spend most of the time working through speech writing and investor communication on live scenarios rather than listening to theory about them. The practical emphasis is deliberate: internal communication failures surface later as engagement and retention problems, and reading about the method has repeatedly proved insufficient. Delegates leave able to work confidently with crisis communication, community engagement and stakeholder mapping in their own organisation.

What delegates leave able to do

  • Spot where crisis communication is failing before it becomes a finding, measured against stakeholder mapping methodology
  • Explain community engagement to someone who does not do the work
  • Improve stakeholder mapping within their own organisation
  • Put media relations on a footing they can defend to a reviewer

What the course covers

  • Speech writing
  • Investor communication
  • Crisis communication
  • Community engagement
  • Stakeholder mapping
  • Media relations
  • Content planning

Who should attend

  • marketing managers
  • internal communication specialists
  • stakeholder relations officers

Fees

South AfricaR13 000
Elsewhere in Africa and the GulfUSD 1 500
Live onlineUSD 900

Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

5 to 7 Oct 2026OnlineUSD 900
9 to 11 Nov 2026JohannesburgR13 000
18 to 20 Jan 2027OnlineUSD 900
1 to 3 Mar 2027JohannesburgR13 000
29 to 31 Mar 2027PretoriaR13 000
3 to 5 May 2027GaboroneUSD 1 500
7 to 9 Jun 2027OnlineUSD 900
19 to 21 Jul 2027LusakaUSD 1 500
16 to 18 Aug 2027CairoUSD 1 500
27 to 29 Sep 2027LusakaUSD 1 500
8 to 10 Nov 2027LagosUSD 1 500

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)