Root Cause Analysis in the Public Sector

Laboratory and Quality Management|3 days|Classroom or live online

Root Cause Analysis in the Public Sector takes the discipline and works it through the constraints of this operating context, including reagent management, non-conformance management and the compliance obligations that come with it. The sector framing is necessary because an accreditation finding can stop a laboratory trading in a way no other quality failure does, and generic training rarely survives contact with the local rules. Delegates leave able to work confidently with technical record keeping, quality management systems and equipment calibration in their own organisation.

What delegates leave able to do

Explain technical record keeping to someone who does not do the work, measured against good laboratory practice
Improve quality management systems within their own organisation
Take ownership of equipment calibration rather than escalating it
Put laboratory design on a footing they can defend to a reviewer

What the course covers

Reagent management
Non-conformance management
Technical record keeping
Quality management systems
Equipment calibration
Laboratory design
Internal auditing

Who should attend

quality assurance officers
laboratory managers
technical signatories
internal auditors in laboratories

Fees

South Africa	R13 000
Elsewhere in Africa and the Gulf	USD 1 500
Live online	USD 900

Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

26 to 28 Oct 2026	Kigali	USD 1 500
11 to 13 Jan 2027	Windhoek	USD 1 500
22 to 24 Feb 2027	Online	USD 900
29 to 31 Mar 2027	Durban	R13 000
10 to 12 May 2027	Dar es Salaam	USD 1 500
14 to 16 Jun 2027	Windhoek	USD 1 500
26 to 28 Jul 2027	Port Louis	USD 1 500
6 to 8 Sep 2027	Cape Town	R13 000
11 to 13 Oct 2027	Online	USD 900
8 to 10 Nov 2027	Johannesburg	R13 000

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

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