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ISP TrainingsInnovative Special Projects

Root Cause Analysis in the Public Sector

3 days|Delivered on request

Root Cause Analysis in the Public Sector takes the discipline and works it through the constraints of this operating context, including reagent management, non-conformance management and the compliance obligations that come with it. The sector framing is necessary because an accreditation finding can stop a laboratory trading in a way no other quality failure does, and generic training rarely survives contact with the local rules. Delegates leave able to work confidently with technical record keeping, quality management systems and equipment calibration in their own organisation.

What delegates leave able to do

  • Explain technical record keeping to someone who does not do the work, measured against good laboratory practice
  • Improve quality management systems within their own organisation
  • Take ownership of equipment calibration rather than escalating it
  • Put laboratory design on a footing they can defend to a reviewer

What the course covers

  • Reagent management
  • Non-conformance management
  • Technical record keeping
  • Quality management systems
  • Equipment calibration
  • Laboratory design
  • Internal auditing

Who should attend

  • quality assurance officers
  • laboratory managers
  • technical signatories
  • internal auditors in laboratories
A gloved hand holding a laboratory beaker beside analytical equipment

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