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069 221 6943

ISP TrainingsInnovative Special Projects

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Innovative Special Projects

Executive and professional training

305 Glenwood Road, Faerie Glen, Pretoria, South Africa

069 221 6943

info@isptrainings.co.za

Service Delivery Planning

Public Sector and Municipal Management|3 days|Classroom or live online

This Service Delivery Planning programme gives delegates a working command of ethics in the public service and audit action planning, grounded in the PFMA. Organisations invest here because service delivery failures usually trace back to planning rather than to budget. Delegates leave able to work confidently with integrated development planning, supply chain compliance in government and service delivery planning in their own organisation.

What delegates leave able to do

  • Put integrated development planning on a footing they can defend to a reviewer, measured against the PFMA
  • Take ownership of supply chain compliance in government rather than escalating it
  • Spot where service delivery planning is failing before it becomes a finding
  • Improve revenue management within their own organisation

What the course covers

  • Ethics in the public service
  • Audit action planning
  • Integrated development planning
  • Supply chain compliance in government
  • Service delivery planning
  • Revenue management
  • Irregular expenditure

Who should attend

  • public entity board members
  • municipal managers
  • councillors and committee members

Fees

South AfricaR13 000
Elsewhere in Africa and the GulfUSD 1 500
Live onlineUSD 900

Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

5 to 7 Oct 2026DurbanR13 000
2 to 4 Nov 2026DubaiUSD 1 500
25 to 27 Jan 2027NairobiUSD 1 500
1 to 3 Mar 2027LusakaUSD 1 500
19 to 21 Apr 2027WindhoekUSD 1 500
17 to 19 May 2027CairoUSD 1 500
14 to 16 Jun 2027JohannesburgR13 000
26 to 28 Jul 2027CairoUSD 1 500
6 to 8 Sep 2027HarareUSD 1 500
18 to 20 Oct 2027Dar es SalaamUSD 1 500

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)