Service Level Agreements
3 days|Delivered on request
This Service Level Agreements programme gives delegates a working command of company secretarial practice and dispute resolution, grounded in King IV. Organisations invest here because regulators have moved from guidance to enforcement across several sectors. Delegates leave able to work confidently with service level agreements, employment law and contract interpretation in their own organisation.
What delegates leave able to do
- Bring service level agreements into line with current good practice, measured against King IV
- Take ownership of employment law rather than escalating it
- Review contract interpretation and say plainly whether it is working
- Make a decision about liability and indemnity without waiting for a specialist
What the course covers
- Company secretarial practice
- Dispute resolution
- Service level agreements
- Employment law
- Contract interpretation
- Liability and indemnity
- Legal risk assessment
Who should attend
- company secretaries
- compliance officers
- board secretaries
