Service Level Agreements for Non-Specialists
2 days|Delivered on request
Service Level Agreements for Non-Specialists is built for delegates who need to be useful in this area quickly. It starts at first principles and works through arbitration and mediation and contract drafting without assuming prior specialist training. The programme exists because commercial teams routinely sign obligations that legal only sees after a dispute, and because capability in this area is usually built on the job with no structure behind it. Delegates leave able to work confidently with commercial law fundamentals, liability and indemnity and intellectual property in their own organisation.
What delegates leave able to do
- Take ownership of commercial law fundamentals rather than escalating it, measured against King IV
- Make a decision about liability and indemnity without waiting for a specialist
- Spot where intellectual property is failing before it becomes a finding
- Explain competition law to someone who does not do the work
What the course covers
- Arbitration and mediation
- Contract drafting
- Commercial law fundamentals
- Liability and indemnity
- Intellectual property
- Competition law
- Contract interpretation
Who should attend
- compliance officers
- legal advisors
- board secretaries
- commercial managers who sign contracts
