Service Level Agreements for Small and Medium Enterprises
3 days|Delivered on request
Service Level Agreements for Small and Medium Enterprises takes the discipline and works it through the constraints of this operating context, including corporate governance, intellectual property and the compliance obligations that come with it. The sector framing is necessary because regulators have moved from guidance to enforcement across several sectors, and generic training rarely survives contact with the local rules. Delegates leave able to work confidently with contract drafting, contract interpretation and dispute resolution in their own organisation.
What delegates leave able to do
- Bring contract drafting into line with current good practice, measured against established contract law principles
- Put contract interpretation on a footing they can defend to a reviewer
- Review dispute resolution and say plainly whether it is working
- Explain regulatory compliance to someone who does not do the work
What the course covers
- Corporate governance
- Intellectual property
- Contract drafting
- Contract interpretation
- Dispute resolution
- Regulatory compliance
- Data protection under POPIA
Who should attend
- company secretaries
- contract managers
- governance practitioners
- legal advisors
