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Executive and professional training
305 Glenwood Road, Faerie Glen, Pretoria, South Africa
069 221 6943
info@isptrainings.co.za
Service Level Agreements for Small and Medium Enterprises
Legal, Contracts and Governance|3 days|Classroom or live online
Service Level Agreements for Small and Medium Enterprises takes the discipline and works it through the constraints of this operating context, including corporate governance, intellectual property and the compliance obligations that come with it. The sector framing is necessary because regulators have moved from guidance to enforcement across several sectors, and generic training rarely survives contact with the local rules. Delegates leave able to work confidently with contract drafting, contract interpretation and dispute resolution in their own organisation.
What delegates leave able to do
- Bring contract drafting into line with current good practice, measured against established contract law principles
- Put contract interpretation on a footing they can defend to a reviewer
- Review dispute resolution and say plainly whether it is working
- Explain regulatory compliance to someone who does not do the work
What the course covers
- Corporate governance
- Intellectual property
- Contract drafting
- Contract interpretation
- Dispute resolution
- Regulatory compliance
- Data protection under POPIA
Who should attend
- company secretaries
- contract managers
- governance practitioners
- legal advisors
Fees
| South Africa | R13 000 |
| Elsewhere in Africa and the Gulf | USD 1 500 |
| Live online | USD 900 |
Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.
Scheduled dates
| 23 to 25 Nov 2026 | Durban | R13 000 |
| 1 to 3 Feb 2027 | Online | USD 900 |
| 15 to 17 Mar 2027 | Pretoria | R13 000 |
| 26 to 28 Apr 2027 | Johannesburg | R13 000 |
| 24 to 26 May 2027 | Kampala | USD 1 500 |
| 5 to 7 Jul 2027 | Pretoria | R13 000 |
| 2 to 4 Aug 2027 | Port Louis | USD 1 500 |
| 13 to 15 Sep 2027 | Windhoek | USD 1 500 |
| 25 to 27 Oct 2027 | Online | USD 900 |
| 22 to 24 Nov 2027 | Online | USD 900 |
Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.
How to book
Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.
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