Service Level Agreements Reporting and Analytics
3 days|Delivered on request
Service Level Agreements Reporting and Analytics focuses on the measurement layer: what to count, what it means and how to present it. Delegates work through employment law and competition law and the reporting built on top of them. The reporting layer matters because commercial teams routinely sign obligations that legal only sees after a dispute. Delegates leave able to work confidently with data protection under POPIA, intellectual property and legal risk assessment in their own organisation.
What delegates leave able to do
- Take ownership of data protection under POPIA rather than escalating it, measured against established contract law principles
- Explain intellectual property to someone who does not do the work
- Review legal risk assessment and say plainly whether it is working
- Put contract interpretation on a footing they can defend to a reviewer
What the course covers
- Employment law
- Competition law
- Data protection under POPIA
- Intellectual property
- Legal risk assessment
- Contract interpretation
- Regulatory compliance
Who should attend
- company secretaries
- commercial managers who sign contracts
- legal advisors
- board secretaries
