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Innovative Special Projects

Executive and professional training

305 Glenwood Road, Faerie Glen, Pretoria, South Africa

069 221 6943

info@isptrainings.co.za

Service Level Agreements Reporting and Analytics

Legal, Contracts and Governance|3 days|Classroom or live online

Service Level Agreements Reporting and Analytics focuses on the measurement layer: what to count, what it means and how to present it. Delegates work through employment law and competition law and the reporting built on top of them. The reporting layer matters because commercial teams routinely sign obligations that legal only sees after a dispute. Delegates leave able to work confidently with data protection under POPIA, intellectual property and legal risk assessment in their own organisation.

What delegates leave able to do

  • Take ownership of data protection under POPIA rather than escalating it, measured against established contract law principles
  • Explain intellectual property to someone who does not do the work
  • Review legal risk assessment and say plainly whether it is working
  • Put contract interpretation on a footing they can defend to a reviewer

What the course covers

  • Employment law
  • Competition law
  • Data protection under POPIA
  • Intellectual property
  • Legal risk assessment
  • Contract interpretation
  • Regulatory compliance

Who should attend

  • company secretaries
  • commercial managers who sign contracts
  • legal advisors
  • board secretaries

Fees

South AfricaR13 000
Elsewhere in Africa and the GulfUSD 1 500
Live onlineUSD 900

Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

9 to 11 Nov 2026LagosUSD 1 500
1 to 3 Feb 2027JohannesburgR13 000
8 to 10 Mar 2027NairobiUSD 1 500
19 to 21 Apr 2027OnlineUSD 900
31 May to 2 Jun 2027OnlineUSD 900
12 to 14 Jul 2027OnlineUSD 900
16 to 18 Aug 2027OnlineUSD 900
20 to 22 Sep 2027JohannesburgR13 000
25 to 27 Oct 2027AccraUSD 1 500
29 Nov to 1 Dec 2027OnlineUSD 900

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)