Print this page or save it as a PDF to circulate internally.
Back to the course
Executive and professional training
305 Glenwood Road, Faerie Glen, Pretoria, South Africa
069 221 6943
info@isptrainings.co.za
Service Level Agreements
Legal, Contracts and Governance|3 days|Classroom or live online
This Service Level Agreements programme gives delegates a working command of company secretarial practice and dispute resolution, grounded in King IV. Organisations invest here because regulators have moved from guidance to enforcement across several sectors. Delegates leave able to work confidently with service level agreements, employment law and contract interpretation in their own organisation.
What delegates leave able to do
- Bring service level agreements into line with current good practice, measured against King IV
- Take ownership of employment law rather than escalating it
- Review contract interpretation and say plainly whether it is working
- Make a decision about liability and indemnity without waiting for a specialist
What the course covers
- Company secretarial practice
- Dispute resolution
- Service level agreements
- Employment law
- Contract interpretation
- Liability and indemnity
- Legal risk assessment
Who should attend
- company secretaries
- compliance officers
- board secretaries
Fees
| South Africa | R13 000 |
| Elsewhere in Africa and the Gulf | USD 1 500 |
| Live online | USD 900 |
Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.
Scheduled dates
| 9 to 11 Nov 2026 | Cape Town | R13 000 |
| 25 to 27 Jan 2027 | Online | USD 900 |
| 8 to 10 Mar 2027 | Pretoria | R13 000 |
| 5 to 7 Apr 2027 | Durban | R13 000 |
| 24 to 26 May 2027 | Cape Town | R13 000 |
| 5 to 7 Jul 2027 | Johannesburg | R13 000 |
| 9 to 11 Aug 2027 | Johannesburg | R13 000 |
| 20 to 22 Sep 2027 | Dar es Salaam | USD 1 500 |
| 18 to 20 Oct 2027 | Durban | R13 000 |
| 29 Nov to 1 Dec 2027 | Lagos | USD 1 500 |
Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.
How to book
Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.
Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)