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069 221 6943

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Innovative Special Projects

Executive and professional training

305 Glenwood Road, Faerie Glen, Pretoria, South Africa

069 221 6943

info@isptrainings.co.za

Spokesperson Skills for Managers

Communications and Public Relations|3 days|Classroom or live online

This programme is for the person accountable for the work rather than the person doing it. It covers crisis communication and press release writing from the position of someone who must review, approve and answer for the output. Managers carry this because an organisation's reputation is now formed faster than its communications function can respond, and the accountability does not delegate cleanly. Delegates leave able to work confidently with reputation measurement, internal communication and social media strategy in their own organisation.

What delegates leave able to do

  • Spot where reputation measurement is failing before it becomes a finding, measured against stakeholder mapping methodology
  • Make a decision about internal communication without waiting for a specialist
  • Put social media strategy on a footing they can defend to a reviewer
  • Take ownership of issues management rather than escalating it

What the course covers

  • Crisis communication
  • Press release writing
  • Reputation measurement
  • Internal communication
  • Social media strategy
  • Issues management
  • Community engagement

Who should attend

  • internal communication specialists
  • communications managers
  • executives who face media
  • corporate affairs managers
  • public relations practitioners

Fees

South AfricaR13 000
Elsewhere in Africa and the GulfUSD 1 500
Live onlineUSD 900

Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

5 to 7 Oct 2026NairobiUSD 1 500
23 to 25 Nov 2026OnlineUSD 900
4 to 6 Jan 2027OnlineUSD 900
8 to 10 Feb 2027JohannesburgR13 000
8 to 10 Mar 2027Dar es SalaamUSD 1 500
19 to 21 Apr 2027Dar es SalaamUSD 1 500
7 to 9 Jun 2027OnlineUSD 900
19 to 21 Jul 2027PretoriaR13 000
23 to 25 Aug 2027NairobiUSD 1 500
4 to 6 Oct 2027NairobiUSD 1 500
15 to 17 Nov 2027JohannesburgR13 000

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)