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069 221 6943

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Innovative Special Projects

Executive and professional training

305 Glenwood Road, Faerie Glen, Pretoria, South Africa

069 221 6943

info@isptrainings.co.za

Stakeholder Engagement Auditing and Assurance

Communications and Public Relations|3 days|Classroom or live online

This programme is written from the assurance side. Delegates learn to test whether social media strategy and reputation measurement are working as claimed, and how to evidence the conclusion. Assurance work is under scrutiny because internal communication failures surface later as engagement and retention problems. Delegates leave able to work confidently with community engagement, speech writing and crisis communication in their own organisation.

What delegates leave able to do

  • Spot where community engagement is failing before it becomes a finding, measured against established corporate communication practice
  • Explain speech writing to someone who does not do the work
  • Take ownership of crisis communication rather than escalating it
  • Improve media relations within their own organisation

What the course covers

  • Social media strategy
  • Reputation measurement
  • Community engagement
  • Speech writing
  • Crisis communication
  • Media relations
  • Stakeholder mapping

Who should attend

  • spokespeople and media contacts
  • executives who face media
  • marketing managers
  • public relations practitioners
  • internal communication specialists

Fees

South AfricaR13 000
Elsewhere in Africa and the GulfUSD 1 500
Live onlineUSD 900

Per delegate, for the full 3 days. Covers tuition, course materials and refreshments. Excludes travel and accommodation. South African courses carry VAT at 15%; on deliveries outside South Africa the VAT position is confirmed on the quotation, because it depends on where your organisation is registered.

Scheduled dates

23 to 25 Nov 2026Cape TownR13 000
4 to 6 Jan 2027KampalaUSD 1 500
15 to 17 Feb 2027NairobiUSD 1 500
22 to 24 Mar 2027OnlineUSD 900
19 to 21 Apr 2027NairobiUSD 1 500
24 to 26 May 2027JohannesburgR13 000
21 to 23 Jun 2027JohannesburgR13 000
2 to 4 Aug 2027DubaiUSD 1 500
13 to 15 Sep 2027Cape TownR13 000
11 to 13 Oct 2027OnlineUSD 900
8 to 10 Nov 2027Port LouisUSD 1 500

Dates are the published schedule at the time this page was printed. We also run this programme on request, and in-house for a full team.

How to book

Call 069 221 6943 or email info@isptrainings.co.za with the date and the number of delegates. We reply with a written quotation and an invoice. A registration is not a confirmed booking until we confirm it in writing.

Innovative Special Projects|Monday to Friday, 08:00 to 18:00 (SAST)