Digital Transformation in Revenue Management
3 days|Delivered on request
This programme examines how the practice is shifting, and what delegates should adopt, adapt or ignore. It works through intergovernmental relations and supply chain compliance in government as they stand today and where they are heading. The shift is worth understanding because service delivery failures usually trace back to planning rather than to budget. Delegates leave able to work confidently with service delivery planning, irregular expenditure and performance management in government in their own organisation.
What delegates leave able to do
- Explain service delivery planning to someone who does not do the work, measured against the Batho Pele principles
- Put irregular expenditure on a footing they can defend to a reviewer
- Improve performance management in government within their own organisation
- Review asset management and say plainly whether it is working
What the course covers
- Intergovernmental relations
- Supply chain compliance in government
- Service delivery planning
- Irregular expenditure
- Performance management in government
- Asset management
- Revenue management
Who should attend
- performance management officers
- departmental heads
- councillors and committee members
- municipal managers
