Digital Transformation in Service Delivery Planning
3 days|Delivered on request
This programme examines how the practice is shifting, and what delegates should adopt, adapt or ignore. It works through irregular expenditure and performance management in government as they stand today and where they are heading. The shift is worth understanding because audit outcomes have become the dominant measure of municipal performance. Delegates leave able to work confidently with public finance management, audit action planning and service delivery planning in their own organisation.
What delegates leave able to do
- Take ownership of public finance management rather than escalating it, measured against the Municipal Systems Act
- Explain audit action planning to someone who does not do the work
- Review service delivery planning and say plainly whether it is working
- Spot where intergovernmental relations is failing before it becomes a finding
What the course covers
- Irregular expenditure
- Performance management in government
- Public finance management
- Audit action planning
- Service delivery planning
- Intergovernmental relations
- Grant management
Who should attend
- performance management officers
- public sector finance officials
- internal auditors in the public sector
- supply chain practitioners in government
