Performance Management in Government: Tools and Techniques
3 days|Delivered on request
This is a hands-on programme. Delegates spend most of the time working through council procedure and ethics in the public service on live scenarios rather than listening to theory about them. The practical emphasis is deliberate: officials are held personally accountable under legislation many have never been trained on, and reading about the method has repeatedly proved insufficient. Delegates leave able to work confidently with integrated development planning, audit action planning and service delivery planning in their own organisation.
What delegates leave able to do
- Explain integrated development planning to someone who does not do the work, measured against the Batho Pele principles
- Make a decision about audit action planning without waiting for a specialist
- Spot where service delivery planning is failing before it becomes a finding
- Bring grant management into line with current good practice
What the course covers
- Council procedure
- Ethics in the public service
- Integrated development planning
- Audit action planning
- Service delivery planning
- Grant management
- Annual reporting
Who should attend
- supply chain practitioners in government
- municipal managers
- councillors and committee members
